Ting
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Recent activity by Ting-
Will Ting work in homes with solar power?
Your Ting sensor and service are fully compatible with solar power systems and/or home battery backup systems (like Tesla PowerWall) that may be integrated into your home. Ting’s performance is not...
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Will Ting work in a house that has aluminum wiring?
Yes, Ting is compatible with all types of electrical wiring.
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Will Ting work in a house that has fuses rather than breakers?
Fuses are not necessarily a problem. Ting must to be plugged into a 3-prong grounded outlet, which is most likely to be available in the newer part of the home with breakers and not fuses.
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How does the $1,000 credit apply with apartments?
In the case of a rental apartment, the tenant must have authority to approve the necessary work to mitigate a hazard, or get that approval from the owner/landlord/management company, before any wor...
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What does the $1,000 Ting service credit cover?
The $1,000 credit can only be applied towards labor required for the mitigation of an electrical fire hazard identified by Ting when you are proactively notified by the Ting service of a potential ...
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How will the charge appear on my statement?
The charge will appear as either "Ting" or "Ting by Whisker Labs".
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How do I know that my payment information is secure?
Whisker Labs does not store credit card information. We utilize the services of Stripe, a globally recognized payment processer that is fully PCI compliant with state-of-the-art fraud protection an...
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If I change my mind, can I cancel auto-renew?
Yes. You can turn off automatic renewal at any time in your account settings. We'll send a reminder before your next upcoming renewal date.
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How will my Ting service renew?
It depends. - If you received Ting through your insurance provider: you will not need to renew service until the program end date. Ting will contact you before your program ends and guide you throu...
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Is the service subscription-based, and how much does it cost?
It depends. NO, the service is not subscription-based if you received Ting as part of an insurance program; each insurance program has its own terms related to the length of service and cost, whic...