It depends.
- NO, the service is not subscription-based if you received Ting as part of an insurance program; each insurance program has its own terms related to the length of service and cost, which were presented to you when you enrolled in their Ting Program. Importantly, Ting may be entirely free to you as a courtesy of your insurance company. Please refer to your insurance program's terms for more details.
- YES, the service is subscription-based if you've purchased with us online or other Authorized resellers. The first year of service is included in the initial cost of Ting. Each year thereafter, the annual cost is $49 retail (~ $4 per month) for each sensor. Most homes require a single sensor; you can see if your home is one of the relatively few that require more than one sensor here.
What ALL customers can expect regardless of the above:
- The features and benefits that come with your Ting Service are universal - they do not vary whether you've received Ting courtesy of your insurance company, or if you've purchased from us online or from a Ting-certified home service contractor reseller.
- We've designed the service so you don't have to worry about any other incremental costs - no special batteries (Ting does not require batteries) or other extraneous service charges.
- As long as you have Ting protecting your home, there is no cost to replace the Ting sensor should it ever fail, subject to our lifetime replacement warranty, which can be found in the Service Terms.