It depends.
- If you received Ting through your insurance provider: you will not need to renew service until the program end date. Ting will contact you before your program ends and guide you through the process.
- If you purchased Ting directly with us online or other Authorized resellers: The first year of service is included in the initial cost of Ting. You will be notified before your next renewal date with the option to manually renew via a provided payment link. We also offer the option to enroll in hassle-free automatic renewal. To manage your automatic renewal, follow these steps:
- Open the Ting app on your smartphone.
- Navigate to the menu and select Billing.
- Review the renewal status for each of your Ting sensors and update your preferences.