Ting

Safety Resources As a breakthrough innovation in fire prevention, Ting is uniquely different. Yet, we recognize that fire prevention extends well beyond Ting. It is truly a group ...

Most homes need just one Ting sensor. Typical homes have one (1) main breaker panel, so only one (1) Ting sensor is required for full home coverage. If your...

Need Help with Auto-Renewal? How will my Ting service renew? If you purchased Ting directly with us online or other Authorized resellers: The first year of service is included in the initial cost ...

What to Expect When Ting Identifies a Hazard Ting keeps you in the know with reports about power quality and real-time alerts about important events.  The most important notice is a suspected fire...

Customer Policies Thank you for purchasing Ting at www.tingfire.com operated by Whisker Labs, or through our Amazon store.  We're confident you'll enjoy increased peace of mind with Ting monitorin...

iOS BluetoothAndroid Bluetooth Android: How to turn Bluetooth on Bluetooth needs to be enabled to install the Ting sensor. The Ting app uses Bluetooth to estab...

Electrical fires are typically caused by damaged and/or loose wires, or faulty appliances or devices. These hazards can be insidious and often hidden from view inside of walls and ceilings, and the...

During InstallationYou’ll be prompted to enter a Location Name for your sensor.Make sure each sensor has a unique name so you can easily identify it later.Examples:GarageBasementGuest HouseAfter In...

This feature is coming soon.

Notifications must be enabled on your phone for the Ting App to receive push notifications. This is typically is enabled in the "Settings" area of your smartphone.