Ting
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Recent activity by Ting-
Is there a difference in functionality between the newest sensor and the previous generation?
There is no difference. The latest sensor has the same hazard detection and fire safety functionality as previous generations. One small form factor change on the new sensor: the older design inclu...
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I have a built-in backup generator. Will Ting work with generator power?
Yes, Ting will work on generator power. In fact, for homes with a built-in backup generator, Ting will notify you should you lose power and generator power comes on. Note, however, that your inter...
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How did Ting detect that my home had a power surge or a brownout?
Ting detects the electricity in your home 30 million times every second of every day. This allows Ting to analyze the quality of power delivered to your home at super high resolution. Power quality...
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What is a normal voltage measurement?
Utility companies deliver voltage to U.S. homes at an average of 120V, but normal ranges can be from 108V to 132V.
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How do you certify that Ting is secure?
We're proud of our security, but we also know our word is not enough. The Ting sensor, the app, and our Ting servers undergo regular, rigorous vulnerability and penetration tests by an independent,...
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Do you have default or hardcoded passwords like some other smart home technology?
Not at all. Ting does not use default or hardcoded passwords for hackers to exploit.
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Does Ting employ Two-Factor Authentication (2FA)?
Yes. In fact, it is required, not optional. We believe it is really important in helping protect your account. We employ Two-Factor Authentication (2FA) while you set up your account and install ...
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How do you ensure trust and prevent a hacker from pretending to be the Ting sensor, my Ting app, or your Ting servers?
We take trust between 'end points' seriously. Encrypting data is fine, but establishing trust before sending any data to or between points (commonly referred to as ‘end points’) is incredibly impo...
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How do you prevent someone from 'snooping' in on Ting's wireless communications across my Wi-Fi network?
Continuing from the above question, all data communications use strong encryption. What does this mean?It means even if your Wi-Fi network security is not the strongest available, and/or you are n...
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Does Ting assume the Wi-Fi network in my home is fully 'hardened' and expertly secured?
NO, we don't assume that a Wi-Fi network is optimized for security; we've designed Ting to be secure independent of your network settings. Yet, security is a shared responsibility. And we encourag...