Ting
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Does my electrical system need to be updated to install the Ting sensor?
Not usually. A standard 3-pronged outlet is required for Ting.
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Can I install Ting in more than one home?
Yes. The Ting app supports viewing the Ting service for multiple homes. Data can be viewed in the app from each location and notifications will be delivered from all locations. Examples include a v...
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Do I need more than one Ting sensor to monitor my whole house?
For the majority of homes, one Ting is sufficient. However, for homes that have more than one main electric breaker panel (i.e., has its own separate feed from the electric meter or utility) one Ti...
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I don't have a 3-prong outlet available for Ting, can I use an adapter?
3-prong outlets have been the norm for decades; however, some older homes don't yet have them, or if they do, they are in short supply. If your home does not have any 3-prong outlets, or if the onl...
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Where is the best location for my Ting sensor?
Please first review the following guidelines to ensure proper operation of your Ting sensor: Ting must be plugged directly into a normal 120V outlet. Do not install Ting on a power strip, smart p...
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What is needed to install the Ting service?
From us: You'll need a Ting Sensor, and the Ting Sensor smartphone app (this is a free download to your smartphone). What you'll need: A smartphone*, Internet connection and home Wi-Fi network. ...
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Where can I find the Ting User Manual?
Each Ting Sensor comes with a quick start card and a user manual. After removing the sensor from the box, lift up the plastic insert. The user manual is located underneath it. Need a version with ...
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How can I get help?
Our Customer Care Team is here for you should you have a question or issue with your sensor or service. If you have a question about installation or need help installing, click here. The easiest wa...
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Can I buy a Ting sensor from a marketplace like eBay or from other sellers?
No. Ting can only be acquired from Whisker Labs or from our insurance partners. Ting is sold and distributed as a bundled service (the 'Ting Service'), which includes a sensor and service subscrip...
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Where can I get Ting?
Through Your Insurance Provider:Most customers receive Ting from their insurance company at no cost. If your insurance policy is eligible and you've enrolled in your Insurer's Free Ting Program, pl...