Please first review the following guidelines to ensure proper operation of your Ting sensor:
- Ting must be plugged directly into a normal 120V outlet. Do not install Ting on a power strip, smart plug or switched outlet (an outlet that is controlled by a wall switch).
- Ting is best installed in an empty wall outlet in a lesser-used part of your home.
- Avoid plugging Ting into a kitchen outlet, your main living space or rooms filled with appliances and electronic devices.
- Do not install in your garage, outdoors, or in any unconditioned environment.