Ting
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Recent activity by Ting-
What is a normal voltage measurement?
Utility companies deliver voltage to U.S. homes at an average of 120V, but normal ranges can be from 108V to 132V.
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How do you certify that Ting is secure?
We're proud of our security, but we also know our word is not enough. The Ting sensor, the app, and our Ting servers undergo regular, rigorous vulnerability and penetration tests by an independent,...
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Do you have default or hardcoded passwords like some other smart home technology?
Not at all. Ting does not use default or hardcoded passwords for hackers to exploit.
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Does Ting employ Two-Factor Authentication (2FA)?
Yes. In fact, it is required, not optional. We believe it is really important in helping protect your account. We employ Two-Factor Authentication (2FA) while you set up your account and install ...
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How do you ensure trust and prevent a hacker from pretending to be the Ting sensor, my Ting app, or your Ting servers?
We take trust between 'end points' seriously. Encrypting data is fine, but establishing trust before sending any data to or between points (commonly referred to as ‘end points’) is incredibly impo...
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How do you prevent someone from 'snooping' in on Ting's wireless communications across my Wi-Fi network?
Continuing from the above question, all data communications use strong encryption. What does this mean? It means even if your Wi-Fi network security is not the strongest available, and/or you are ...
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Does Ting assume the Wi-Fi network in my home is fully 'hardened' and expertly secured?
NO, we don't assume that a Wi-Fi network is optimized for security; we've designed Ting to be secure independent of your network settings. Yet, security is a shared responsibility. And we encourag...
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What if the firmware (software inside my Ting sensor) needs to be updated?
Here's the great news - unlike other smart home devices, you never have to worry about updating your sensor's firmware. When you install Ting, the sensor will automatically update its firmware in c...
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I'm concerned about news stories about hackers taking over smart home cameras and monitors - can Ting be 'taken over'?
No, there is nothing to 'take over'. This aspect of Ting is really simple, but really important, especially if you’ve read about hackers taking over home cameras and smart devices. Ting is designe...
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Does Ting use location services to track the location of my smartphone?
No. The Ting Sensor App is never used to track the location of your smartphone. This is true even if you happen to leave location services on after you install Ting. Importantly, the location whe...