Ting

Yes, these are replacing low temperature alerts. The improved frozen pipe alerts are just another way Ting helps you stay informed and reduce the risk of water damage. You’ll continue to receive al...

If you previously opted out of Ting’s older low-temperature notifications, that preference carries over automatically. To make changes to your notification preferences, head to “Settings” in the me...

The frozen pipe alert feature is automatically included with your Ting service. To ensure you receive an alert when  there is a frozen pipe risk, please make sure your Ting app is updated to the la...

Simply open your Ting app and tap ‘Take action’. You’ll find a few simple steps to help reduce your home’s risk. If you’re away, we recommend contacting a neighbor or nearby family member and walk ...

You’ll receive an app notification, a notice on your Ting app home screen, plus an SMS text and an email. That way, you’ll see it right away and can act quickly. We’ll continue to notify you at reg...

On the homescreen of your Ting app, tap the top banner where it states your residence (example: “Smith Residence”). You will see your Ting sensors listed under “Locations”. From here, click on each...

You’ll receive an alert if: Your Ting sensor detects indoor temperatures low enough to suggest risk of freezing, or A community power outage affects your home for at least an hour and local outdoo...

Ting uses indoor temperature readings from your existing Ting sensor along with local weather conditions and power status. If indoor readings drop unusually low, or if a power outage lasts over an ...

Ting’s new frozen pipe prevention both detects frozen pipe risk and provides in-app, step-by-step guidance on what you can do to avoid damage. These new alerts deliver earlier, more precise notific...

Extreme cold and winter weather events such as polar vortexes can catch even the most prepared homeowner off guard, especially in parts of the country where freezing temperatures are rare. Once the...