Overview & Purpose
- Why is Ting now providing frozen pipe alerts?
- How does frozen pipe alerts align with Ting’s primary mission?
- Are frozen pipe alerts part of Ting’s fire prevention service?
- Can I apply my Ting electrical fire mitigation credit if I experience frozen pipes and the water damage requires professional repair?
How It Works
- Why do so many homes experience frozen pipes each winter?
- How are these different from Ting’s previous low indoor temperature alerts?
- How does Ting detect frozen pipe risk?
- In what situations should I expect to receive a frozen pipe alert?
- If I have multiple Ting sensors, how can I tell which location has a frozen pipe risk?
Notifications & Actions
- How will I be notified if there is a risk of frozen pipes?
- What should I do if I receive a frozen pipe alert?
- Do I need to change anything to start receiving these alerts?
- Can I turn off frozen pipe alerts if they don’t apply to my home?
- Are these alerts replacing any of my other Ting notifications?