Ting
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Recent activity by Ting-
What if the firmware (software inside my Ting sensor) needs to be updated?
Here's the great news - unlike other smart home devices, you never have to worry about updating your sensor's firmware. When you install Ting, the sensor will automatically update its firmware in c...
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I'm concerned about news stories about hackers taking over smart home cameras and monitors - can Ting be 'taken over'?
No, there is nothing to 'take over'. This aspect of Ting is really simple, but really important, especially if you’ve read about hackers taking over home cameras and smart devices. Ting is designe...
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Does Ting use location services to track the location of my smartphone?
No. The Ting Sensor App is never used to track the location of your smartphone. This is true even if you happen to leave location services on after you install Ting. Importantly, the location whe...
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Does the Ting Sensor sense anything else? (what other things are inside?)
Ting quietly focuses on analyzing your home’s electrical health through complex signal processing. Aside from an internal temperature sensor on your Ting sensor’s ‘circuit board’ - similar to how y...
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What's your company's stance on my privacy and security?
Protecting your privacy and keeping Ting secure are core principles for us in delivering this service to you. By design, we limit the collection and use of personal information to that which is n...
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How do I reset my Ting to connect it to my new router / Wi-Fi network?
To reset your Ting sensor, please follow the 2 simple steps found here.
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My Wi-Fi password has changed, how do I reset my Ting?
To reset your Ting sensor, please follow the 2 simple steps found here.
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If the outlet where I initially installed Ting does not seem to get good Wi-Fi signal, can I move the sensor to another outlet?
Yes, you can move your Ting sensor to a different location if you are having Wi-Fi coverage problems at the original installation location. Just unplug the Ting sensor, and plug it into the new ou...
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How much data does Ting 'use' on average relative to my Internet connection?
A word about data usage and your Internet connection. Independent of your Internet connection bandwidth and relative speed, your data usage (aka, volume of information that flows over the connecti...
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How much of my Internet bandwidth does Ting use?
Ting uses very little Internet bandwidth. And importantly, Ting does not factor into your download bandwidth. Instead, while detecting your electrical system for anomalies, your Ting Sensor upload...