Ting

On the homescreen of your Ting app, tap the top banner where it states your residence (example: “Smith Residence”). You will see your Ting sensors listed under “Locations”. From here, click on each...

You’ll receive an alert if: Your Ting sensor detects indoor temperatures low enough to suggest risk of freezing, or A community power outage affects your home for at least an hour and local outdoo...

Ting uses indoor temperature readings from your existing Ting sensor along with local weather conditions and power status. If indoor readings drop unusually low, or if a power outage lasts over an ...

Ting’s new frozen pipe prevention both detects frozen pipe risk and provides in-app, step-by-step guidance on what you can do to avoid damage. These new alerts deliver earlier, more precise notific...

Extreme cold and winter weather events such as polar vortexes can catch even the most prepared homeowner off guard, especially in parts of the country where freezing temperatures are rare. Once the...

No. These new alerts are a courtesy feature and not associated with Ting’s electrical fire prevention service. They do not include service credits or reimbursement for plumbing work should your hom...

This new feature is available for Ting customers with an active Ting sensor. The alerts work alongside Ting’s fire prevention service to give you more ways to help protect your home. Fire hazard de...

Ting’s mission remains protecting you from electrical fire hazards before they start. These improved alerts simply extend that mission — helping you stay ahead of another major home risk: frozen pi...

Our customers told us they found tremendous value in Ting’s low temperature advisories. That inspired us to create a better experience, with earlier, more timely notices and simple steps in the Tin...

Ting sensors are powered by a standard 120V outlet and designed to monitor U.S. residential electrical systems.