Once Learning Mode is complete, when electrical fire hazards are not present, the home screen banner will be green and indicate "No Hazards Detected."
Every home contains many miles of wiring and many hundreds of electrical connections. Ting monitors the entire electrical network in your home to detect loose connections, damaged wires, and faulty appliances. Any one of these conditions can develop at any time and could lead to electrical fires. Ting also monitors the quality of power delivered to your home by your electric utility, detecting utility grid problems that can result in an electrical fire in your home or damage appliances and electronic devices. In areas prone to wildfires, these utility grid faults can also serve as an ignition source for these fires.
If at any time Ting detects a potential electrical fire hazard, the Ting Sensor App will indicate a hazard and send a notification to your smartphone. Our team will also contact you by email, text, and/or voice phone call. We'll advise whether the hazard is likely within your home or originating from your electric utility. If needed and with your approval, the Ting Service Team will coordinate a visit from a licensed Electrician to find and/or fix the hazard. Your Ting service includes up to $1,000 to cover labor related to an Electrician visit (see Ting Service Terms for details). If advisable, Ting will also support you in contacting your electric utility to repair grid faults.